Computer Repair Shop Software 2.16.19083.1

[Anthony]

Computer Repair Shop Software 2.16.19083.1 | 81 mB

Repair Tracking, Inventory, POS and CRS Software for Computer Shops and IT Techs. Welcome to the most fully featured and revolutionary Repair Shop software available. No matter if you are just starting up as a one man army or as fully established computer / mobile & cell phone repair shop.

Improve your repair efficiency which will improve your revenue by being more organised.
Quick Ticket Updates with Canned Messages
Less typing using the built-in canned messages to speed up creating invoices and reports.
Fully Featured
Repair Tracking, Point of Sale, Inventory, Repeat Billing, Reports and more
Integrations
Integration to Google Calendar, Kashflow Accounting, Livedrive and more to speed up your business work flows
Email to Ticket Updates
Send an email from anywhere and your tickets are updated with your repair notes
YOU own your data!
Use your own SQL Server Database on-premises so you can create your own customer reports, export your own data whenever you want!
Reports
Lots of reports built-in from customer address maps, financial reports, who are your best customers and more!
Repair Tracking
- Track tickets, assets and serial numbers from single interface.
- Quickly access new and old tickets. Colour coded to identify older tickets.
- Filter search by keywords, Customer names, job information.
Automatic Emails and SMS
CRS sends out automatic status updates by email and SMS ensuring your customers are always kept informed.
No paperwork required which is perfect if the appointment is made for you while you are out on the the road.
Add documents, images, insurance reports etc to any ticket. Gets saved directly to the database which means attachments can be viewed from any computer.
Attachments can also be attached to Customers so this information can be opened from any ticket for that customer.
Send Messages Internally between staff. When they log in, a notification will display indication unread messages.
Admin users can SEND TO ALL users.
Perfect for meeting reminders, customer questions and job related questions.
If an email address is included, you can optionally send to technicians email address directly from CRS.
Built-in Customer Communications - All communications are saved to the ticket history so you know what was said, by whom and when. Communicate directly to your customer via SMS or Email.
Email - Email your customers directly from CRS. Email template displays your company details, opening hours, phone number etc with your own message. Email status updates, messages, invoices, quotes and service report directly to your customers.
SMS - SMS is fully integrated and allows you to keep your customer informed of the repair process.
graphs shows New Tickets, Completed Tickets, Call outs etc. Switch displays for Today, yesterday, this week, last week, this month and last month.
Today, Yesterday, This Week, Last Week, This Month, Last Month, This Year, Last Year stats and reports and custom start and end dates.
Daily stats by email / SMS (coming soon) directly to you (ideal if you employ staff and you are not around so you can keep up to date with what's been checked-in or completed).
Advanced Reports - customers reports (such as who are your best paying customers - make sure you re-market to your best customers!), tickets reports, financial reports, and more.
More than one shop? No problem. CRS is multi-shop compatible.
CRS works for as many users you need.
No limits of number of computers you install CRS onto.
Software works on any Windows Vista, Windows 7, Windows 8 and Windows 10 computer.
CRS uses Microsoft SQL Server Standard or Express Edition for easy deployment of additional terminals. Database can be located on your premises or in the cloud.
Cloud databases also available directly from us giving you access to CRS from anywhere in the world.
If you are a livedrive reseller you can set up livedrive accounts directly from the software.
Kashflow integrated with parts ordering - no need to manually input your purchases into your accounting software
Livedrive Integrated
Google Calendar Integrated
More APIs coming soon (have a suggestion, let us know).
Operating Systems Supported:
- CRS runs on Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10
- .Net Framework 4.5 Required
- SQL Server 2012 Express Required
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